Life at Roseville is all about ensuring our service users feel comfortable, feel cared for and feel involved. Activity and participation is encouraged, but privacy and individuality is respected.

Meals are taken “as a family”. A healthy diet is ensured thanks to “home-cooked”, nutritionally-balanced foods and we are happy to take into account special dietary requirements.

Every effort is made to help our service users retain links with the community, family and friends. Group social outings take place on a regular basis, including trips to the seaside, theatre and
nearby shopping precinct.

As well as regular GP visits, we arrange regular visits from dentists, opticians, hairdressers and therapists, as well as the library service and local priest. We also provide a personal laundry service.

Entertainment is organised by the Centre’s Activities Co-ordinator, and ranges from discussions,
music and arts and crafts to an annual garden fete and Christmas/Easter fayre. Service users are
also helped to continue hobbies and develop new interests.

Focus on Quality

Roseville Care Centre is focused on providing the highest standards of care to meet each service
user’s individual needs.

To achieve this, it is committed to giving staff the training and support that will help them
reach their personal development goals, while keeping the needs of service users at the heart
of that training.

Each service user has an individual care plan which is discussed and compiled with them, their
family and, where appropriate, their doctor, and which is the basis for a daily care programme.

This person-centred approach takes account of health care needs, medication, therapeutic requirements, as well as preferred routines, social interests, likes and dislikes, ensuring your
specific needs are catered for.

Each service user is allocated a key worker, who is responsible for monitoring and reviewing the
care plan on an ongoing basis.

The Centre Manager operates an open-door policy and encourages communication and relationship building with all members of the care team, servicer users and their relatives.